We find it important that you can use our products without any problems. We do everything we can to deliver products with high quality and a long lifespan. In the case of a defective product, you have right to a free repair, a new product or a refund of your money.
The legal warranty applies to all articles that you buy at the Obstacle Shop. Legal guarantee means that a product must do what the consumer can reasonably expect from it.
In addition, each item also comes with a manufacturer's warranty of at least 1 year. The warranty is void if the product has been damaged through negligence, vandalism, improper use, maintenance, storage or handling by the user. The warranty on obstacle courses and obstacle rigs is 2 years and applies only if we carry out annual inspection and maintenance. All stainless steel products have a 5-year warranty.
Any specific issues related to one of our products with which you are not satisfied will be assessed by us case-by-case.